Top Fashion Brand
The luxury of a 100% omnichannel experience
Leisure UI/UX Design, Front-End
Being able to access a global catalog from any channel
Take the shopping experience to another level with a unique catalog of products at a global level, ensuring the product for the customer in real time.
What we did?
Analysis, UX Design, UI Design, Development
![[object Object]](https://web-strapi.mrmilu.com/uploads/eshop_checkout_3006fd1c24.png)
Understanding the specifics of each offline-online channel
With a focus on collecting all the needs of each environment to be able to ensure a seamless experience for both the customer and the customer advisors in the store.
Know the customer
Collaborative workshop
Know the target
User interviews
Know the market
Benchmark
![[object Object]](https://web-strapi.mrmilu.com/uploads/eshop1_6e39d06aa6.png)
Co-designing the solution
A work methodology that helps to generate products from the user with sketching and navigation workshops to ensure that the solution, as well as being effective, is intuitive and respects the shopping experience, which is so important in the luxury sector.
Design the experience
Experience Blueprint
Design the interface
Sketching
Testing, learning and iteration
Testing each of the solutions in real environments at an international level and adapting it to the specifications of each country.
Test usability
User tests
Test the effectiveness
Tests in production
Vision of experience focus on product
Thinking the product always from the experience in which it will be used, thus identifying new opportunities or interesting fields of exploration to improve the rate of conversion to sale in each of the channels including the physical one with 100% digital tools.
Service design
Experience Blueprint
![[object Object]](https://web-strapi.mrmilu.com/uploads/eshop_app_b1a9fd1f07.png)
Mr Milú has been able to capture our DNA when it comes to interacting with the client. Together we have designed a solution that respects that relationship and power.
Customer Product Owner
